Who are Coverwise?
Coverwise are an Insurance Intermediary who are based in Gibraltar. Coverwise are authorised by the Financial Services Commission and allowed to sell insurance products throughout Europe, including the UK.
All Coverwise’s travel insurance is underwritten by Inter Partner Assistance, who are part of the AXA Assistance Group. Axa are a large and well known Insurance Company and one of the leaders in the travel insurance market.
What Travel Insurance do Coverwise offer?
Coverwise offer the choice of a single trip policy or an annual multi trip policy, for those planning more than one trip abroad.
You get to choose from five different levels of cover. Standard, Bronze, Silver, Gold and Platinum. Personally I found this many different levels of cover confusing. For example there is no cover for End Supplier or Scheduled Airline Failure on any policy except Platinum cover which isn’t available unless, you have a medical condition.
The standard policy provides hospital benefit cover, but this is not available under bronze or silver policies. Abandonment, missed departure and delayed departure is not available on standard or bronze policies. Travel Disruption is only available as an option for Silver and Gold polices. You must know exactly what cover you need, to be able to make an informed choice.
Individual Trip limits under the annual policies are Standard and Bronze 24 days, Silver, Gold and Platinum 31 days.
Winter Sports can be added to either policy. The annual policy allows up to a maximum of 17 days skiing per trip.
Cover is competitive with Annual Travel Policies starting from as little as £14.45 per trip.
The Cover Wise Website
There isn’t loads of information on the website, until you start the quotation process. They do have a comprehensive “Frequently Asked Questions” section, broken down into various topics and you can read through the policy wordings before entering the quotation stage.
It is very simple and quick to get a quote, however we found comparison of the various policies difficult. The information isn’t presented in the most customer friendly way and as mentioned above, you don’t see the Platinum cover options unless you need to include medical conditions, which I find bizarre, as it has by far the best cover out of the five policies.
You can read what other companies think of Coverwise Travel Insurance here.
Whilst you shouldn’t totally rely on customer reviews, it can be a useful to take them into account when choosing a travel insurance policy. Care is required as reviews only tell the story of the customer. Many reviews are only about the sales process, as the customer has never needed to make a claim.
Having said all that Cover Wise has over 25,000 reviews on trust pilot and an average rating of 9.2 out of ten, with ninety five percent rating them good or excellent. This can be used as supporting evidence that their administration or dealing with problems are well above average.